FAQs

1. What is the process for purchasing from your website?
Select your desired items, add them to your cart, and proceed through checkout to confirm shipping information and payment.

2. What payment options are available?
We accept internationally recognized payment cards, including Visa, MasterCard, and American Express. Final payment options are visible at checkout.

3. Will I be notified once my order ships?
Yes. A shipping confirmation will be sent after dispatch, including tracking details for your reference.

4. Can you ship orders internationally?
Yes. International shipping is available. Delivery estimates and fees are automatically calculated based on the destination address.

5. What is the typical processing and delivery timeline?
Orders are generally processed within 1–7 business days. Estimated delivery times range from 8 to 25 business days, depending on location.

6. What is your return standard?
Eligible items may be returned within 30 days of receipt if they are unused and in original condition. All returns must comply with our official return guidelines.

7. Where can I get assistance if needed?
For support with orders, payments, or general inquiries, please contact us at:
service@newessentialswear.us

8. Do you take sustainability into consideration?
Where possible, we aim to adopt responsible sourcing practices. Details, if applicable, are provided on individual product pages.

9. Are order changes allowed after checkout?
Order updates cannot be guaranteed once fulfillment begins. We recommend contacting support immediately if changes are required.

10. How can I receive updates on new products and promotions?
Sign up for our email notifications or follow our official channels to stay informed about upcoming releases and special offers.